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The Great GoCardless Switchover

Jan 24, 2018

We're excited to introduce our new simplified payment system  - GoCardless - from February!

There are many reasons why we're jumping for joy about the merits of GoCardless, but for now, we'll just give four little reasons why switching from manually setting up bank standing orders to GoCardless will be better for all members.

  1. Members will only be charged for the produce they actually receive that month (sometimes produce might be delayed for a week / there's a bacon shortage etc)
  2. No more altering of standing order amounts (for instances when member's change their order)
  3. No more lengthy refund discussions 
  4. Any order changes will be automatically recognised in their monthly GoCardless bill

Security

We understand that moving away from standing orders can be a little daunting, however, members will still have ultimate control, as by using GoCardless payments are protected by the Direct Debit Guarantee. This means that if anything goes wrong with a transaction, they'll be entitled to an instant refund. It will also always be super clear, as payments to Chagfarm will appear on their bank statement as GoCardless LTD and they'll get a monthly bill breakdown.

It's also worth knowing that GoCardless uses military grade encryption to keep sensitive information safe and is authorised by the Financial Conduct Authority under the Payment Services Regulations 2009. Check out GoCardless for yourself here or real all about their security aspects here



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